Privacy Policy

• Account details — your name, email address, phone number and city when you create an account, plus your profile photo and short bio if you add them.
• Listings and content — photos, descriptions, quality and quantity details, availability and location of what you offer.
• Requests and messages — service requests you submit and messages you exchange with other users through the app.
• Verification documents — if you choose to get verified, the national ID, driver’s licence, selfie or business registration you upload. These are stored privately and are visible only to you and our review team.
• Technical data — basic device and usage information such as pages viewed and error reports, used to keep the service working.

• To create and secure your account and show your listings to customers.
• To connect renters with providers and pass on your requests.
• To review listings and verification documents for safety and trust.
• To send you service notifications by email and in the app.
• To respond to support questions and resolve disputes.
• To detect fraud, abuse and misuse of the platform.

We do not sell your personal information, and we do not use it for advertising profiles.

Your name, city, profile photo, bio, verification badge and the listings you publish are visible to other users. Your email address, phone number and uploaded identity documents are never shown publicly — a provider only receives your contact details when you contact them or submit a request to them.

We share data only with service providers who help us run RentSL — our hosting and database provider, our email delivery provider, and sign-in providers such as Google if you choose that option. They may only process your data on our instructions. We may also disclose information where the law requires it, or to protect the rights and safety of our users.

Data is stored on secured cloud servers with access controls, encrypted connections and row-level access rules so that each account can only reach its own private data. Verification documents are held in a private store and served through short-lived links. No system is perfectly secure, so please use a strong, unique password.

We keep your account data for as long as your account is active. Verification documents are kept while your verification remains valid. Messages, requests and booking records are kept for a reasonable period to resolve disputes and meet legal obligations, and are then deleted or anonymised.

• View and edit your profile details at any time in your account.
• Delete or pause any listing you have published.
• Turn off email notifications from your account settings.
• Request a copy of your data, correction of it, or full deletion of your account by contacting us.

RentSL is not intended for anyone under 18. We do not knowingly collect information from children. If you believe a child has given us data, contact us and we will remove it.

We may update this policy as the service evolves. Material changes will be announced in the app, and the date at the top of this page will always show the current version.

Questions about privacy or a data request? Reach us through the contact page or email privacy@rentalsalone.app. You can also read our terms of service.